Shipping policy
At Hermanhood, we are committed to delivering your orders promptly and securely. Please read our shipping and delivery policy carefully for more details.
Shipping Locations
We currently ship across India. We do not offer international shipping at this time.
Shipping Charges
• Free Shipping: All orders above ₹500 qualify for free standard shipping.
Shipping charges may vary based on promotions or offers.
Delivery Timelines
• Standard Delivery: Orders are typically delivered within 5-7 business days from the date of order confirmation.
Please note that delivery times may vary based on your location, product availability, and shipping carrier. In some cases, delivery could take longer (up to 10 business days) due to factors beyond our control, such as remote locations, public holidays, or unexpected delays in shipping services.
Delayed or Extended Deliveries
While we strive to ensure timely deliveries, there may be instances where delivery might exceed 7 days due to unforeseen circumstances. If your order exceeds this timeline, we will notify you via email or SMS.
Tracking Your Order
Once your order is shipped, you will receive an email or SMS with a tracking number and a link to track your shipment. You can follow the tracking link to view the real-time status of your order.
Unsuccessful Delivery Attempts
In case of an unsuccessful delivery attempt due to an incorrect address, unavailability of the recipient, or refusal to accept the order, our courier partner will make two additional delivery attempts. If delivery is still unsuccessful, the product will be returned to our warehouse, and your order will be canceled. Any refunds for prepaid orders will be processed as per our Refund Policy.
Order Dispatch and Handling Time
• Orders are processed and dispatched within 1-2 business days after order confirmation. You will receive an email notification when your order has been shipped.
• Please note that orders placed on weekends or public holidays will be processed on the next working day.
Contact Us
If you have any questions regarding shipping, delivery timelines, or order tracking, please contact our customer service team at support@hermanhood.com